Vision Care Experience Coordinator

Luxottica; Greenwood (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Bonus/commission

Paid time off

Employee discounts

Job summary

Triangle Visions Optometry in Greenwood, SC, seeks a patient care coordinator to support daily administration for doctors, staff, and patients. You will help deliver an unsurpassed patient experience by connecting the doctor and front-office functions efficiently.

The role emphasizes greeting patients, scheduling, handling payments, and maintaining confidentiality in a fast-paced optometry setting. Opportunity for growth within the practice.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills.
• Strong communicator and listener.
• Problem solving ability.

Responsibilities

• Greets patients promptly and courteously.
• Answers phone in a friendly, timely manner.
• Schedules appointments to optimize provider time and room use.
• Notifies doctor of patient arrival and delays.
• Handles reminder calls for appointments and pickups.
• Manages patient charges, records, and third-party claims.
• Maintains inventory and coordinates supplies with Practice Manager.
• Ensures HIPAA confidentiality and a safe work environment.
• Adheres to policies, completes tasks as needed.

Skills

Strong customer service

Excellent communication

Problem solving

Education

High School graduate or equivalent

Tools

Point-of-sale systems

Patient record systems

Office software

Job description

Triangle Visions Optometry in Greenwood, SC, seeks a patient care coordinator to support daily administration for doctors, staff, and patients. You will help deliver an unsurpassed patient experience by connecting the doctor and front-office functions efficiently.

The role emphasizes greeting patients, scheduling, handling payments, and maintaining confidentiality in a fast-paced optometry setting. Opportunity for growth within the practice.