Patient Experience & Scheduling Coordinator

LTFMGTCO LTF Club Management Co; Rosemount (MN); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products andsa

401(k) retirement savings plan with

Training and professional development

Paid sick leave

Job summary

Life Time is hiring a LifeClinic Coordinator to maintain and execute business plans focused on patient acquisition, retention, and collections. You will greet members and patients professionally and deliver exceptional customer service while applying LifeTime's mission and services to meet patient needs and manage accounts.

Key duties include proactive patient communication, ensuring forms and records are complete, coordinating with doctors on treatment plans, handling front desk tasks,

Qualifications

• High School Diploma or GED.
• 1 to 3 years of experience working in healthcare or a customer service industry.
• 2 or 4 year college degree in a related field.

Responsibilities

• Communicates proactively with patients while engaging them in their care.
• Ensures that all necessary forms for each patient are complete and reflected in their account.
• Works with the doctor to ensure accurate medical records and patient treatment plans.
• Understands and responds to questions regarding patient finances and their contribution to care.
• Collects and processes payments.
• Manages the clinics entire patient scheduling ensuring patients schedule according to their treatment plan.
• Sorts and delivers Life Clinic mail and incoming packages.
• Promotes and educates patients, members, and team members that Chiropractic / Physical therapy care is a part of a Healthy Way of Life.
• Handles front desk reception and essential administration duties.
• Performs a variety of administrative tasks to assist the doctors as needed.

Skills

Customer service

Healthcare industry knowledge

Education

High School Diploma or GED

Job description

Life Time is hiring a LifeClinic Coordinator to maintain and execute business plans focused on patient acquisition, retention, and collections. You will greet members and patients professionally and deliver exceptional customer service while applying LifeTime's mission and services to meet patient needs and manage accounts.

Key duties include proactive patient communication, ensuring forms and records are complete, coordinating with doctors on treatment plans, handling front desk tasks,