Patient Experience Scheduler & Front Desk Lead

Talley Eye Institute; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Talley Eye Institute is seeking a friendly Telephone Receptionist/Appointment Scheduler to join our team in Evansville, Indiana. You will answer calls, collect patient information, and schedule appointments while delivering courteous, accurate service.

Ideal candidates are detail-oriented, possess strong communication skills, and can thrive in a fast-paced medical office. Training provided; entry-level welcome with a focus on patient confidentiality, organization, and teamwork to ensure smooth

Qualifications

• Excellent organizational, verbal and written communication skills.
• Ability to perform in a fast-paced, high-volume medical practice and multi-task.
• Protects patients' rights by maintaining confidentiality.
• Computer literacy required; familiarity with clinic software helpful.
• Empathetic personality with patient-focused attitude.
• Entry-level experience with willingness to learn in healthcare and provide exceptional service.

Responsibilities

• Professionally answer incoming calls and input patient information.
• Schedule patient appointments and manage calendar.
• Maintain patient confidentiality and accurate records.
• Input demographic and insurance information for paperwork.
• Coordinate with clinic staff to ensure smooth patient flow.

Skills

Organizational skills

Verbal communication

Written communication

Empathy

Customer service

Attention to detail

Computer literacy

Microsoft Excel

Tools

Microsoft Excel

Job description

Talley Eye Institute is seeking a friendly Telephone Receptionist/Appointment Scheduler to join our team in Evansville, Indiana. You will answer calls, collect patient information, and schedule appointments while delivering courteous, accurate service.

Ideal candidates are detail-oriented, possess strong communication skills, and can thrive in a fast-paced medical office. Training provided; entry-level welcome with a focus on patient confidentiality, organization, and teamwork to ensure smooth