Patient Experience Concierge & Office Coordinator

Talentify; Newburgh (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Talentify in Newburgh, Indiana is looking for a friendly, organized front desk team member to be the welcoming voice and face of our practice. This role guides patients from the first phone call to the moment they walk out the door, ensuring a positive experience.

You’ll handle scheduling, demographics and insurance information, payments, and daily tasks while using our computer systems confidently in a fast-paced setting.

Qualifications

• High School Diploma or GED preferred.
• A warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and great at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.
• Jump in where needed, every day can look a little different!

Skills

Friendly communication

Detail-oriented

Organized

Customer service

Education

High School Diploma or GED

Tools

Computers

Job description

Talentify in Newburgh, Indiana is looking for a friendly, organized front desk team member to be the welcoming voice and face of our practice. This role guides patients from the first phone call to the moment they walk out the door, ensuring a positive experience.

You’ll handle scheduling, demographics and insurance information, payments, and daily tasks while using our computer systems confidently in a fast-paced setting.