Patient Experience Coordinator — Medical Front Desk

Downtown Evansville Inc; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Downtown Evansville Inc is seeking a Medical Office Assistant Float for Dermatology and Rheumatology to be the welcoming voice and face of the practice. You’ll help patients from the first phone call through the visit, ensuring a smooth check-in and friendly arrival.

You’ll schedule appointments, collect patient information, handle payments, and support the care team with accuracy and kindness. A High School Diploma or GED is preferred, and strong computer skills help you thrive in a fast-paced,

Qualifications

• High School Diploma or GED preferred.
• Warm, professional communicator.
• Comfortable with computers and learning new systems.
• Organized and reliable with strong multitasking.
• Calm and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person
• Schedule and reschedule appointments with accuracy and care
• Collect and update patient demographics, insurance, and important details
• Handle patient payments, post charges, and provide receipts
• Use computer systems confidently while keeping an eye on the details that matter
• Jump in where needed, every day can look a little different!

Skills

Front desk

Communication

Computer literacy

Education

High School Diploma or GED

Job description

Downtown Evansville Inc is seeking a Medical Office Assistant Float for Dermatology and Rheumatology to be the welcoming voice and face of the practice. You’ll help patients from the first phone call through the visit, ensuring a smooth check-in and friendly arrival.

You’ll schedule appointments, collect patient information, handle payments, and support the care team with accuracy and kindness. A High School Diploma or GED is preferred, and strong computer skills help you thrive in a fast-paced,