Patient Experience Front Desk Coordinator

Talentify; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Evansville, IN seeks a friendly, detail-driven front desk team member to be the welcoming voice and face of our practice. This role goes beyond a standard receptionist, contributing to a positive patient experience from the first call to when the patient leaves.

You’ll manage appointments, collect demographics and insurance details, handle payments, and navigate computer systems with confidence in a fast-paced, supportive team environment.

Qualifications

• High School Diploma or GED preferred.
• Friendly, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.

Responsibilities

• Be the welcoming voice and face of the practice on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while staying detail-oriented.
• Contribute to a smooth, organized daily operation.

Skills

Warm communication

Professional demeanor

Strong organizational skills

Multitasking

Attention to detail

Computer literacy

Education

High School Diploma or GED

Tools

Office computer systems

Job description

Talentify in Evansville, IN seeks a friendly, detail-driven front desk team member to be the welcoming voice and face of our practice. This role goes beyond a standard receptionist, contributing to a positive patient experience from the first call to when the patient leaves.

You’ll manage appointments, collect demographics and insurance details, handle payments, and navigate computer systems with confidence in a fast-paced, supportive team environment.