Telephone Receptionist /Appointment Scheduler

Talley Eye Institute; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Talley Eye Institute is seeking a friendly Telephone Receptionist/Appointment Scheduler to join our team in Evansville, Indiana. You will answer calls, collect patient information, and schedule appointments while delivering courteous, accurate service.

Ideal candidates are detail-oriented, possess strong communication skills, and can thrive in a fast-paced medical office. Training provided; entry-level welcome with a focus on patient confidentiality, organization, and teamwork to ensure smooth

Qualifications

• Excellent organizational, verbal and written communication skills.
• Ability to perform in a fast-paced, high-volume medical practice and multi-task.
• Protects patients' rights by maintaining confidentiality.
• Computer literacy required; familiarity with clinic software helpful.
• Empathetic personality with patient-focused attitude.
• Entry-level experience with willingness to learn in healthcare and provide exceptional service.

Responsibilities

• Professionally answer incoming calls and input patient information.
• Schedule patient appointments and manage calendar.
• Maintain patient confidentiality and accurate records.
• Input demographic and insurance information for paperwork.
• Coordinate with clinic staff to ensure smooth patient flow.

Skills

Organizational skills

Verbal communication

Written communication

Empathy

Customer service

Attention to detail

Computer literacy

Microsoft Excel

Tools

Microsoft Excel

Job description

Benefits:

• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:

Essential Functions

• Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
• Schedule patient appointments
• Must have excellent organizational, verbal and written communication skills.
• Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Computer literacy.
• Strong organization with attention to detail.
• Empathetic personality with concern for patients’ needs.
• Knowledge of Microsoft® Excel
• Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.

Salary commensurate with experience.

Excellent Benefits

• Health, Dental, Vision, 401K, Aflac, Health Clinic, Vacation
• PTO - Day 1 of Employment
• Paid Holidays
• Family friendly atmosphere