Remote Part-Time Eye Care Scheduler & Front Desk Associate

Indiana University Bloomington; Bloomington (IN); Hybride; USD 22 000 - 28 000; Temps partiel

Résumé du poste

Indiana University Bloomington's IU School of Optometry seeks a part-time front-line receptionist who serves as the first point of contact for clinics, answers calls on a multi-phone system, collects insurance data and patient demographics, and schedules appointments.

The role supports coordination of patient care, triages ocular emergencies, and communicates with clinic staff while handling general inquiries and satisfaction comments.

Qualifications

• High school diploma or GED/HSED.
• 6 months of medical scheduling experience.
• Preferred: Previous experience in customer service.
• Must maintain confidentiality across all tasks.
• Intermediate computer skills.

Responsabilités

• Answers calls on a multi-phone system.
• Schedules appointments and triages ocular emergencies.
• Collects insurance data and patient demographics.
• Coordinates patient care and communicates with clinic staff.
• Responds to general inquiries and satisfaction comments.

Connaissances

Confidentiality

Intermediate computer skills

Insurance understanding

Formation

High school diploma or equivalent

Outils

Practice management system

Medical chart knowledge

Description du poste

Indiana University Bloomington's IU School of Optometry seeks a part-time front-line receptionist who serves as the first point of contact for clinics, answers calls on a multi-phone system, collects insurance data and patient demographics, and schedules appointments.

The role supports coordination of patient care, triages ocular emergencies, and communicates with clinic staff while handling general inquiries and satisfaction comments.