Patient Experience Scheduler

Enhance Dental; El Reno (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Enhance Dental in El Reno, OK is seeking an Administrative Scheduler to greet patients, answer calls, triage emergencies, and schedule appointments.

You will manage reminders, verify insurance, and maintain patient records in the dental software, while ensuring privacy and OSHA/HIPAA compliance.

This full-time role requires a High School diploma and excellent communication skills, with the ability to work in a fast-paced dental office.

Qualifications

• High School diploma or equivalent.
• Exceptional written and verbal communication skills.

Responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating information in dental software
• Registering new patients according to office protocols
• Verifying insurance and building patient insurance plans in software
• Assisting patients to complete forms and documentation
• Answering and managing incoming calls
• Responding to information requests
• Preparing documentation for upcoming appointments
• Checking daily appointment schedules and filling gaps to maintain production
• Monitoring and replying to emails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPAA compliance
• Performing all other duties as assigned

Skills

Exceptional written and verbal comms

Education

High School diploma

Job description

Enhance Dental in El Reno, OK is seeking an Administrative Scheduler to greet patients, answer calls, triage emergencies, and schedule appointments.

You will manage reminders, verify insurance, and maintain patient records in the dental software, while ensuring privacy and OSHA/HIPAA compliance.

This full-time role requires a High School diploma and excellent communication skills, with the ability to work in a fast-paced dental office.