Patient Scheduling Coordinator

Enhance Dental; Mustang (OK); On-site; USD 19,000 - 28,000; Full time

Job summary

Enhance Dental in Mustang, OK is seeking a dental office Scheduler to greet patients and manage appointments. You will answer calls, triage emergencies, schedule new and existing patients, and ensure accurate records in dental software. The role requires high school degree and strong communication. You will work in a fast-paced practice and maintain patient privacy and OSHA/HIPAA compliance.

Flexible full-time or part-time daytime shifts with opportunity to grow within the office operations team.

Qualifications

• High School diploma or equivalent required.
• Exceptional written and verbal communication skills required.

Responsibilities

• Scheduling and confirming appointments.
• Welcoming patients and updating their information in the dental software(s).
• Registering new patients according to established office protocols.
• Verifying insurance and accurately building patient insurance plans in the dental software(s).
• Assisting patients to complete all necessary forms and documentation.
• Answering and managing incoming calls.
• Responding and complying with requests for information.
• Preparing documentation for upcoming appointments.
• Checking daily appointment schedules and filling gaps to ensure positive production.
• Monitoring and replying to e-mails and voicemails.
• Maintaining a professional reception area.
• Safeguarding patient privacy and confidentiality.
• Maintaining OSHA and HIPPA Compliance.

Skills

Communication skills

Phone etiquette

Dental software familiarity

Education

High School diploma or equivalent

Job description

Job DetailsJob Location: Mustang North Dental - Mustang, OK 73064Position Type: Full-Time/Part-TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Admin - Clerical Job purpose

A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, send appointment reminders, request patient records, and follows up with patients.

Duties and responsibilities

• Scheduling and confirming appointments
• Welcoming patients and updating their information in the dental software(s)
• Registering new patients according to established office protocols
• Verifying insurance and accurately building patient insurance plans in the dental
• software(s)
• Assisting patients to complete all necessary forms and documentation
• Answering and managing incoming calls
• Responding and complying with requests for information
• Preparing documentation for upcoming appointments
• Checking daily appointment schedules and filling gaps to ensure positive production
• Monitoring and replying to e-mails and voicemails
• Maintaining a professional reception area
• Safeguarding patient privacy and confidentiality
• Maintaining OSHA and HIPPA Compliance
• Perform all other duties as assigned

Qualifications

• High School degree or equivalent required
• Exceptional written and verbal communication skills required

Working conditions:

Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.

Physical requirements:

Schedulers will be required to:

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods.
• Lifting up to 50 pounds

Reports to:\u00a0Area Director of Operations / Operations Manager

Direct reports:\u00a0None