Patient Experience & Scheduling Specialist

Elite-Dental-Partners; Southfield (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Time Off

Job summary

Elite-Dental-Partners in the United States is seeking a Patient Coordinator to join our team. You will greet patients, collect their information, verify insurance, and manage the appointment schedule while answering questions about insurance and financial arrangements.

The role requires a high school diploma and 2+ years in dental/medical customer service, with Dentrix experience preferred. We offer competitive hourly pay and a comprehensive benefits package.

Qualifications

• Excellent communication with patients and team
• Experience in dental/medical customer service
• Familiarity with insurance and benefits explanations
• Proficient with Microsoft Office and dental software like Dentrix

Responsibilities

• Greet patients and families
• Collect and verify patient information and insurance
• Manage daily schedule and future appointments
• Confirm appointments and update as needed
• Explain insurance/billing questions
• Process payments and balance deposits

Skills

Communication

Team collaboration

Customer service

Microsoft Office

Dental software (Dentrix)

Education

High school diploma

Healthcare/business coursework

Tools

Dentrix

Job description

Elite-Dental-Partners in the United States is seeking a Patient Coordinator to join our team. You will greet patients, collect their information, verify insurance, and manage the appointment schedule while answering questions about insurance and financial arrangements.

The role requires a high school diploma and 2+ years in dental/medical customer service, with Dentrix experience preferred. We offer competitive hourly pay and a comprehensive benefits package.