Oral Surgery Scheduler - Patient-Focused & Fast-Paced

Oklahomadios; Norman, Northern (OK, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid Time Off

401k with match

HSA with HDHP

Medical/Dental/Vision

Life Insurance

Disability (Short & Long-Term)

Employee Assistance Program

BLS/CPR Certification

Career advancement

National Discount Marketplace

Job summary

Paradigm Oral Health is seeking a motivated Scheduling Coordinator for our Norman, OK in-office practice. You will provide concierge level service to patients, referring offices, and team members, by phone, in person, or via electronic communication, while ensuring smooth scheduling and patient flow.

You will greet patients on arrival, schedule appointments, prepare daily provider plans, maintain HIPAA confidentiality, and support our high-performing team in a fast-paced environment to deliver

Qualifications

• High school diploma or equivalent is required.
• One year of customer service experience is required.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Customer service

Organizational skills

Typing

Education

High school diploma or equivalent

1 year of customer service experience

Job description

Paradigm Oral Health is seeking a motivated Scheduling Coordinator for our Norman, OK in-office practice. You will provide concierge level service to patients, referring offices, and team members, by phone, in person, or via electronic communication, while ensuring smooth scheduling and patient flow.

You will greet patients on arrival, schedule appointments, prepare daily provider plans, maintain HIPAA confidentiality, and support our high-performing team in a fast-paced environment to deliver