Patient Experience & Treatment Coordinator

Go Dental; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Go Dental in El Paso, TX is seeking a friendly front desk administrator to manage day-to-day office activities, greet patients, verify and update records, and handle patient check-in and scheduling.

You will maintain HIPAA privacy practices, process payments, and present treatment plan options while coordinating with the office team to keep the schedule efficient.

This role requires excellent communication, attention to detail, and a professional appearance consistent with a dental practice.

Responsibilities

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Schedule patients for efficient use of doctor and staff time.
• Collect payment from patients at the time of treatment.
• Present financial treatment plan options and discuss financial options.
• Maintain accurate patient records and ensure HIPAA privacy.
• Review daily schedule for accuracy.
• Answer telephone with professionalism.
• Ensure HIPAA Notice of Privacy Practices is on display.
• Enter patient financial activity in computer.

Skills

Customer service

HIPAA compliance

Communication

Scheduling

Job description

Go Dental in El Paso, TX is seeking a friendly front desk administrator to manage day-to-day office activities, greet patients, verify and update records, and handle patient check-in and scheduling.

You will maintain HIPAA privacy practices, process payments, and present treatment plan options while coordinating with the office team to keep the schedule efficient.

This role requires excellent communication, attention to detail, and a professional appearance consistent with a dental practice.