Patient Experience & Registration Specialist

Hugh Chatham Memorial Hospital; Two Rivers (WI); On-site; USD 28,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Educational Assistance

Job summary

Advocate Health is seeking a part-time Revenue Cycle Assistant to support patient registration, insurance verification, and upfront eligibility checks. You will handle data entry, schedule coordination, and patient education on billing matters in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong customer service, with EPIC EMR proficiency and collaboration with a multidisciplinary team.

Qualifications

• High School diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to handle high-stress environment and sensitive information.

Responsibilities

• Register patients, collect demographics and payment information.
• Explain insurance coverage and coordinate patient payments.
• Maintain HIPAA compliance and confidentiality.
• Operate EPIC EMR and verify insurance eligibility.
• Assist patients with appointments, scheduling, and directions.
• Provide accurate information and support to patients and staff.

Skills

Customer service

Communication

Organization

Attention to detail

multitasking

Problem solving

HIPAA compliance

Teamwork

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Patient liability estimation tools

Microsoft Office

Job description

Advocate Health is seeking a part-time Revenue Cycle Assistant to support patient registration, insurance verification, and upfront eligibility checks. You will handle data entry, schedule coordination, and patient education on billing matters in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and strong customer service, with EPIC EMR proficiency and collaboration with a multidisciplinary team.