Patient Experience & Practice Ops Coordinator

UCSF; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

The UCSF Health Contact Center is seeking Practice Coordinator 3 positions in Emeryville and Brisbane. Initial training is onsite for 16 weeks, Monday–Friday, 8:00 a.m.–5:00 p.m., at UCSF locations in Emeryville, Brisbane, or San Francisco, depending on training resources.

As a patient-focused organization, UCSF Health seeks to support practice operations and customer service recovery, handling CRM messages, telephone encounters, referrals, in-baskets, scanning, scheduling, authorizations, and

Responsibilities

• Represent the administrative team as the public face of the Practice.
• Handle CRM messages, telephone encounters, referrals, and APeX in-baskets.
• Manage scanning, scheduling, filing, authorizations, and billing tasks.

Job description

The UCSF Health Contact Center is seeking Practice Coordinator 3 positions in Emeryville and Brisbane. Initial training is onsite for 16 weeks, Monday–Friday, 8:00 a.m.–5:00 p.m., at UCSF locations in Emeryville, Brisbane, or San Francisco, depending on training resources.

As a patient-focused organization, UCSF Health seeks to support practice operations and customer service recovery, handling CRM messages, telephone encounters, referrals, in-baskets, scanning, scheduling, authorizations, and