Patient Access & Operations Specialist

UCSF Health, AG; Brisbane (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

UCSF Health is seeking a Practice Coordinator 3 for the Emeryville and Brisbane locations. Initial training is onsite for 16 weeks, Monday–Friday, 8:00 a.m.–5:00 p.m., at UCSF locations in Emeryville, Brisbane, or San Francisco, depending on training resources.

The Practice Coordinator 3 represents the administrative team as the public face of the Practice, working closely with administrative, clinical and management teams to support operations and customer service recovery, including CRM

Qualifications

• High School diploma or equivalent with four years related experience; or college degree and 6 months related experience.

Responsibilities

• Represents the administrative team as the public face of the Practice.
• Supports scheduling, referrals, and CRM messages.
• Handles billing, authorizations, and related clerical tasks.
• Ensures accurate information flow between medical staff and departments.

Skills

Customer service

Healthcare knowledge

Communication

Problem solving

Education

High School diploma

Associate degree (preferred)

Tools

Outlook

Word

Excel

Job description

UCSF Health is seeking a Practice Coordinator 3 for the Emeryville and Brisbane locations. Initial training is onsite for 16 weeks, Monday–Friday, 8:00 a.m.–5:00 p.m., at UCSF locations in Emeryville, Brisbane, or San Francisco, depending on training resources.

The Practice Coordinator 3 represents the administrative team as the public face of the Practice, working closely with administrative, clinical and management teams to support operations and customer service recovery, including CRM