Patient Experience & Office Coordinator

Mary Washington Healthcare; King George (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare seeks an office coordinator to support front-end revenue cycle, patient registration, and customer service. You will ensure accurate PMIS entries, verify insurance data, and maintain a courteous, well-organized reception area for patients and visitors.

The role emphasizes patient satisfaction, multi-tasking across tasks, and timely communication with physicians' offices through the EHR/Patient Portal. Prior office experience helps success.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Interfaces with patients and staff in a courteous and professional manner.
• Registers patients in PMIS and verifies demographic and insurance information.
• Monitors the reception area and informs patients of schedule changes.
• Collects co-pays and processes payments; posts payments and reconciles receipts.

Skills

Customer service

Multi-tasking

Communication

Office coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare seeks an office coordinator to support front-end revenue cycle, patient registration, and customer service. You will ensure accurate PMIS entries, verify insurance data, and maintain a courteous, well-organized reception area for patients and visitors.

The role emphasizes patient satisfaction, multi-tasking across tasks, and timely communication with physicians' offices through the EHR/Patient Portal. Prior office experience helps success.