Patient Experience Navigator

Starkey HearCare; Durham (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Starkey HearCare is seeking a Patient Care Coordinator to serve as the face of the clinic and the patient's guide through every step of care. You will greet patients, manage schedules, explain services, and coordinate follow-ups with clinicians to ensure a smooth clinic experience.

The PCC role requires strong communication, empathy, and organizational skills to support patients from check-in to treatment completion at the Durham, NC clinic.

Job description

Starkey HearCare is seeking a Patient Care Coordinator to serve as the face of the clinic and the patient's guide through every step of care. You will greet patients, manage schedules, explain services, and coordinate follow-ups with clinicians to ensure a smooth clinic experience.

The PCC role requires strong communication, empathy, and organizational skills to support patients from check-in to treatment completion at the Durham, NC clinic.