Patient Experience Liaison

Community Clinic Inc.; Gaithersburg (MD); On-site; USD 28,000 - 29,000; Full time

Job summary

CCI Health Services in Gaithersburg, MD is seeking a Patient Representative to greet patients and visitors in person and over the phone, and direct them to the appropriate center personnel. The role ensures that services are delivered in a high-quality, cost-efficient, culturally sensitive manner.

Qualified candidates will have a minimum high school diploma with AA/BS preferred, at least one year of relevant experience (medical setting preferred), and CPR certification is a plus.

Qualifications

• Minimum high school diploma; AA/BS degree preferred or commensurate experience.
• At least 1 year of relevant work experience, preferably in a medical setting.
• Current CPR certification preferred.

Responsibilities

• Greet patients and visitors in person and over the phone and direct them to appropriate staff.
• Help ensure services are delivered in a high-quality, cost-efficient, culturally sensitive manner in accordance with policies.

Skills

Customer service

Phone etiquette

Education

High School Diploma

AA/BS preferred

Job description

CCI Health Services in Gaithersburg, MD is seeking a Patient Representative to greet patients and visitors in person and over the phone, and direct them to the appropriate center personnel. The role ensures that services are delivered in a high-quality, cost-efficient, culturally sensitive manner.

Qualified candidates will have a minimum high school diploma with AA/BS preferred, at least one year of relevant experience (medical setting preferred), and CPR certification is a plus.