Patient Experience Concierge

St. Bernards Medical Group; Jonesboro (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Recruiting.com LLC in Jonesboro is looking for a Patient Service Representative to ensure the efficient and orderly registration of patients. Responsibilities include greeting patients, collecting accurate information, answering billing questions, and processing medical record requests.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare setting. A high school diploma or GED is required. Candidate must manage confidential information effectively and maintain a professional demeanor with patients.

Qualifications

• Minimum of one year experience in a customer service setting.
• Preferably six months as a receptionist in a health care setting.
• Ability to work independently and exercise good judgment.

Responsibilities

• Greet patients and arrange for the registration of patients.
• Ensure accurate patient and insurance information is collected.
• Answer telephone calls and billing questions from patients.
• Process medical record requests and general patient account functions.
• Maintain confidentiality of patient information.

Education

High school diploma or GED

Job description

Recruiting.com LLC in Jonesboro is looking for a Patient Service Representative to ensure the efficient and orderly registration of patients. Responsibilities include greeting patients, collecting accurate information, answering billing questions, and processing medical record requests.

The ideal candidate will have at least one year of customer service experience, preferably in a healthcare setting. A high school diploma or GED is required. Candidate must manage confidential information effectively and maintain a professional demeanor with patients.