Patient Experience Lead - Pediatric Dentistry Front Desk

David E Thome DDS PLLC; Sherrills Ford (NC); Presencial; USD 34.000 - 42.000; Jornada completa

Descripción de la vacante

David E Thome DDS PLLC in Sherrills Ford, NC is seeking a dedicated Patient Services Representative to support front desk operations in a pediatric dentistry setting.

You will train under the Patient Services Supervisor, manage scheduling flow, and ensure a warm, efficient patient experience while maintaining adherence to OSHA, HIPAA, and CPR standards.

Candidates should have 3+ years of dental front desk experience, 1+ year pediatric dental preferred, and orthodontic experience is a plus.

Formación

• Minimum 3 years of experience in dental front desk operations.
• At least 1 year of pediatric dental experience preferred.
• Currently certified in OSHA, HIPAA and CPR.
• Orthodontic experience preferred.

Responsabilidades

• Collaborate with Patient Services Supervisor (PSS) in all aspects of training, staffing and functionality while providing substantial and valuable feedback.
• Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment.
• Substitutes the management of front operations in the absence of Patient Services Supervisor PSS.
• Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike.
• The above cited duties and responsibilities describe the general nature of work; not an exhaustive list.

Conocimientos

Teaching ability

Analytical thinking

Adaptability

Communication skills

Educación

OSHA Certification

HIPAA Certification

CPR Certification

Descripción del empleo

David E Thome DDS PLLC in Sherrills Ford, NC is seeking a dedicated Patient Services Representative to support front desk operations in a pediatric dentistry setting.

You will train under the Patient Services Supervisor, manage scheduling flow, and ensure a warm, efficient patient experience while maintaining adherence to OSHA, HIPAA, and CPR standards.

Candidates should have 3+ years of dental front desk experience, 1+ year pediatric dental preferred, and orthodontic experience is a plus.