Dental Front Desk Lead & Patient Experience Champion

David E Thome DDS PLLC; Advance (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

David E Thome DDS PLLC is seeking a Patient Services Representative to support front desk operations and patient scheduling, ensuring a high level of customer service aligned with our mission and core values.

Ideal candidates will have at least 3 years of dental front desk experience, with a preference for pediatric dental exposure. Certification in OSHA, HIPAA, and CPR is required to maintain compliant patient interactions.

Qualifications

• Must have at least 3 years of dental front desk experience.
• At least 1 year of pediatric dental experience preferred.
• Currently certified in OSHA, HIPAA and CPR.

Responsibilities

• Collaborate with Patient Services Supervisor (PSS) in training, staffing and feedback.
• Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment.
• Substitute the management of front operations in the absence of Patient Services Supervisor (PSS).
• Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike.

Skills

Team leadership

Analytical thinking

Adaptability

Interpersonal skills

Communication skills

Education

Dental front desk experience

Pediatric dental experience

OSHA certification

HIPAA certification

CPR certification

Job description

David E Thome DDS PLLC is seeking a Patient Services Representative to support front desk operations and patient scheduling, ensuring a high level of customer service aligned with our mission and core values.

Ideal candidates will have at least 3 years of dental front desk experience, with a preference for pediatric dental exposure. Certification in OSHA, HIPAA, and CPR is required to maintain compliant patient interactions.