Dental Front Desk Specialist - Patient Experience Leader

David E Thome DDS PLLC; Huntersville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

David E Thome DDS PLLC in Huntersville, NC is seeking a Patient Services Representative to support front desk operations and deliver exceptional patient experiences in alignment with the practice's mission and values. Orthodontic experience is preferred, and teamwork is essential.

Ideal candidates have 3+ years of dental front desk experience, with 1 year in pediatric dentistry, and current OSHA, HIPAA, and CPR certifications. This is a full-time, on-site role focused on service excellence.

Qualifications

• 3+ years dental front desk experience.
• 1 year pediatric dental experience preferred.
• Current OSHA, HIPAA and CPR certifications.

Responsibilities

• Collaborate with Patient Services Supervisor (PSS) in training, staffing and feedback.
• Satisfy all mandatory training requirements as assigned by the PSS.
• Sustain the execution and flow of the patient schedule to provide the best Patient Experience.

Skills

Analytical thinking

Problem solving

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Education

OSHA certification

HIPAA certification

CPR certification

Job description

David E Thome DDS PLLC in Huntersville, NC is seeking a Patient Services Representative to support front desk operations and deliver exceptional patient experiences in alignment with the practice's mission and values. Orthodontic experience is preferred, and teamwork is essential.

Ideal candidates have 3+ years of dental front desk experience, with 1 year in pediatric dentistry, and current OSHA, HIPAA, and CPR certifications. This is a full-time, on-site role focused on service excellence.