Orthodontic Front Desk Specialist

ADP, Inc.; Huntersville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

ADP, Inc. in Huntersville, NC is seeking a Patient Services Representative to support front desk operations and deliver high-quality patient service aligned with our mission.

The role emphasizes collaboration with the Patient Services Supervisor, training, staff coordination, and maintaining smooth scheduling to maximize the patient experience.

Requirements include 3 years in dental front desk, 1 year pediatric experience, and OSHA, HIPAA, and CPR certifications.

Qualifications

• Minimum 3 years in dental front desk operations.
• At least 1 year of pediatric dental experience preferred.
• OSHA, HIPAA and CPR certifications required.

Responsibilities

• Collaborate with the Patient Services Supervisor on training, staffing and functionality.
• Satisfy all mandatory training requirements as assigned by PSS.
• Sustain front desk scheduling flow to maximize patient experience.
• Substitute front operations management in the absence of the PSS.
• Perform a variety of detail-oriented administrative tasks for team and patients.

Skills

Analytical thinking

Problem-solving

Interpersonal skills

Written communication

Education

OSHA certification

HIPAA certification

CPR certification

Job description

ADP, Inc. in Huntersville, NC is seeking a Patient Services Representative to support front desk operations and deliver high-quality patient service aligned with our mission.

The role emphasizes collaboration with the Patient Services Supervisor, training, staff coordination, and maintaining smooth scheduling to maximize the patient experience.

Requirements include 3 years in dental front desk, 1 year pediatric experience, and OSHA, HIPAA, and CPR certifications.