Patient Experience & Front Office Specialist

Baylor Scott & White Outpatient Rehabilitation; Flower Mound (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS). This is a full-time, 32-hour-per-week role with hours Mon-Thu 10a-7p; flexibility to cover nearby clinics as needed.

Starting salary ranges from $18 to $25 per hour based on experience; compensation depends on years of experience and internal equity. The ideal candidate is organized, adaptable and capable of working well with others or independently.

Qualifications

• Customer service experience preferred.
• Knowledge of insurance verification processes.
• Experience in healthcare/medical office administration preferred.

Responsibilities

• Greet patients and answer phones.
• Handle patient intake and data entry.
• Verify insurance and obtain pre-authorizations.
• Schedule patient appointments and day-to-day front desk tasks.
• Balance daily cash and assist with banking deposits.

Skills

Customer service

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Flower Mound, TX is seeking a Patient Service Specialist (PSS). This is a full-time, 32-hour-per-week role with hours Mon-Thu 10a-7p; flexibility to cover nearby clinics as needed.

Starting salary ranges from $18 to $25 per hour based on experience; compensation depends on years of experience and internal equity. The ideal candidate is organized, adaptable and capable of working well with others or independently.