Traveling Patient Service Specialist - Clinics & Scheduling

Baylor Scott & White Outpatient Rehabilitation; Grapevine (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Life insurance

Prescription coverage

Paid Time Off (PTO) and Extended Illn

401(k) retirement plan with company, a

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Patient Service Specialist (PSS) - Float. This full-time role requires traveling to multiple outpatient clinics across the coverage area.

Hours vary between Monday–Friday, 7am–7pm, with starting pay of $18–$25 per hour based on experience. The PSS will process referrals, manage intake and data entry, verify insurance, and review benefits with patients, while handling copays, scheduling, and billing reporting.

Qualifications

• HS diploma or GED is required.
• Knowledge of insurance verification preferred.
• Healthcare, medical, or dental office administration experience is a plus.

Responsibilities

• Process referrals, schedule patients, complete intake and data entry, verify insurance and obtain authorizations.
• Explain benefits, financial responsibilities, and billing processes to patients.
• Collect copays, schedule appointments, and maintain the electronic medical record.
• Travel to non-home location centers for coverage as needed.

Skills

Customer service experience

Knowledge of insurance verification

Healthcare, medical, or dental office

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Patient Service Specialist (PSS) - Float. This full-time role requires traveling to multiple outpatient clinics across the coverage area.

Hours vary between Monday–Friday, 7am–7pm, with starting pay of $18–$25 per hour based on experience. The PSS will process referrals, manage intake and data entry, verify insurance, and review benefits with patients, while handling copays, scheduling, and billing reporting.