Patient Service Specialist — Medical Front Office (Full-Time)

Rush University Medical Center; McKinney (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

PTO & EID

Disability insurance

Family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in McKinney, TX is seeking a Patient Service Specialist (PSS) to provide friendly, efficient front-desk support in a fast-paced clinic. Responsibilities include check-in/check-out, insurance verification, scheduling, data entry in the electronic medical record, collecting patient payments, and coordinating with the care team.

This is a full-time role with starting pay at $19–$25 per hour, plus benefits such as health, dental and vision insurance,

Qualifications

• HS diploma or GED is required.

Responsibilities

• Check-in and check-out patients and verify insurance.
• Schedule appointments and manage patient flow to minimize cancellations.
• Register patient information and document in the electronic medical record.
• Verify benefits, obtain required authorizations, and explain financial responsibilities.
• Collect patient balances and post charges; reconcile daily reports.
• Maintain office operations and supplies; adjust schedule as needed.
• Attend mandatory meetings and participate in in-service education programs.

Job description

Baylor Scott & White Institute for Rehabilitation in McKinney, TX is seeking a Patient Service Specialist (PSS) to provide friendly, efficient front-desk support in a fast-paced clinic. Responsibilities include check-in/check-out, insurance verification, scheduling, data entry in the electronic medical record, collecting patient payments, and coordinating with the care team.

This is a full-time role with starting pay at $19–$25 per hour, plus benefits such as health, dental and vision insurance,