Patient Experience Front Office Coordinator

Marinhealth; Greenbrae Boardwalk (CA); On-site; USD 30,000 - 44,000; Full time

Job summary

MarinHealth is seeking a Front Office Coordinator to ensure an excellent patient experience. You will work in a fast-paced front office, handling calls, scheduling, chart prep, and registration with a focus on confidentiality and accuracy.

The role emphasizes strong customer service, bilingual capabilities in Spanish preferred, and collaboration with medical staff in a busy clinic environment.

Qualifications

• High school diploma or GED required.
• Completion of business school or related training, including computer courses preferred.
• One year of progressive responsibility and directly related work experience.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents; scans and sorts into EHR.
• Greets and registers patients; verifies information and updates records.
• Maintains files and assists in updating office systems.
• Oversees reception area and coordinates patient movement.

Skills

Interpersonal skills

Customer service

Education

High school diploma or GED

Business school training

Tools

EPIC

Microsoft Office

Job description

MarinHealth is seeking a Front Office Coordinator to ensure an excellent patient experience. You will work in a fast-paced front office, handling calls, scheduling, chart prep, and registration with a focus on confidentiality and accuracy.

The role emphasizes strong customer service, bilingual capabilities in Spanish preferred, and collaboration with medical staff in a busy clinic environment.