Orthopedics Front Office Experience Lead

Marinhealth; Larkspur (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

MarinHealth seeks a Front Office Coordinator to deliver an outstanding patient experience in a fast-paced, multi-site clinic environment. The role focuses on front desk operations, scheduling, intake, and ensuring careful handling of patient records with EPIC and office systems.

The successful candidate will have a high school diploma, strong customer service skills, and the ability to communicate clearly in English; bilingual Spanish is desired.

Qualifications

• High school diploma or GED required.
• Experience in medical office environment preferred.
• Bilingual in Spanish desired.

Responsibilities

• Answers phones, triages calls, takes messages and provides information.
• Schedules appointments and admissions; maintains patient charts.
• Prepares and scans documents into the Electronic Health Record (EPIC).
• Greet and register patients with a friendly, efficient approach.
• Maintains confidentiality and adheres to CARES standards.

Skills

Able to speak, read, and write English

Customer service

Interpersonal skills

Professional attitude

Education

High school diploma or GED

Tools

EPIC EMR

Microsoft Office

Job description

MarinHealth seeks a Front Office Coordinator to deliver an outstanding patient experience in a fast-paced, multi-site clinic environment. The role focuses on front desk operations, scheduling, intake, and ensuring careful handling of patient records with EPIC and office systems.

The successful candidate will have a high school diploma, strong customer service skills, and the ability to communicate clearly in English; bilingual Spanish is desired.