Patient Experience Coordinator - Physical Therapy

MarinHealth; Larkspur (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

MarinHealth Medical Network in Greenbrae, CA seeks a Front Office Coordinator to deliver exceptional patient experiences at the front desk. You will handle phone triage, scheduling, charts, and admissions while maintaining confidentiality in a fast-paced clinic.

The ideal candidate has at least a high school diploma, 1 year of relevant experience, and familiarity with electronic medical records (EPIC is a plus). Bilingual in Spanish is preferred to assist a diverse patient base.

Qualifications

• High school diploma or GED is required.
• One year of progressive responsibility in a related role.
• Experience with electronic medical records; EPIC is a plus.
• Bilingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages and provides information.
• Schedules appointments and admissions; maintains patient charts.
• Assists in updating office systems and maintains files.
• Greet and registers patients in a pleasant, helpful manner.
• Ensures patient confidentiality and accuracy of records.

Skills

Spanish language

Medical office procedures

Customer service

Computer literacy

Education

High school diploma or GED

Tools

EPIC software

Microsoft Office

Job description

MarinHealth Medical Network in Greenbrae, CA seeks a Front Office Coordinator to deliver exceptional patient experiences at the front desk. You will handle phone triage, scheduling, charts, and admissions while maintaining confidentiality in a fast-paced clinic.

The ideal candidate has at least a high school diploma, 1 year of relevant experience, and familiarity with electronic medical records (EPIC is a plus). Bilingual in Spanish is preferred to assist a diverse patient base.