Patient Experience Lead - Front Office (Physical Therapy)

Prima Medical Foundation dba MarinHealth Medical Network; United States; On-site; USD 30,000 - 44,000; Full time

Job summary

MarinHealth Medical Network is seeking a dependable Front Office Coordinator to ensure an excellent patient experience. The role prioritizes front-desk duties, professional communication, and teamwork to support physicians and staff in a busy office environment.

The ideal candidate has solid administrative experience, strong customer service skills, and a calm, professional demeanor. This on-site position may require working across multiple locations within the MarinHealth network.

Qualifications

• High school diploma or GED required.
• Experience with electronic medical records is preferred (EPIC software a plus).
• Proficiency in Microsoft Office and basic computer skills.
• Bi-lingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Provides support services to patients and medical staff.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents.
• Maintains patient confidentiality.

Skills

English language proficiency

Medical office procedures

Computer skills

Microsoft Office

EPIC software

Education

High school diploma or GED

Business school or related training

Tools

EPIC software

Microsoft Office

Job description

MarinHealth Medical Network is seeking a dependable Front Office Coordinator to ensure an excellent patient experience. The role prioritizes front-desk duties, professional communication, and teamwork to support physicians and staff in a busy office environment.

The ideal candidate has solid administrative experience, strong customer service skills, and a calm, professional demeanor. This on-site position may require working across multiple locations within the MarinHealth network.