Front Office Coordinator - Patient Experience

Marin General Hospital; Santa Rosa, Northern (CA, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

MarinHealth Medical Network is seeking a Front Office Coordinator to provide exceptional patient service at the Santa Rosa front desk. The role emphasizes greeting patients, registering them efficiently, and coordinating appointments with clinical staff. A strong patient-focused attitude and reliable teamwork are essential.

The candidate will manage paperwork, assist in updating the electronic health record, and perform general front-office tasks while upholding privacy and compliance standards.

Qualifications

• High school diploma or GED required.
• Completion of business school or related computer courses preferred.
• Experience in customer service or front desk roles a plus.

Responsibilities

• Answer phones, triage calls, take messages and provide information.
• Schedule and coordinate patient appointments and admissions.
• Prepare patient charts and documents; input data into the EHR.
• Greet and register patients in a prompt, friendly manner; maintain confidentiality.
• Support front desk operations and maintain office supplies and records.

Skills

Customer service

Communication

Bilingual Spanish

Education

High school diploma or GED

Business/Computer courses

Tools

EPIC software

Microsoft Office

Job description

MarinHealth Medical Network is seeking a Front Office Coordinator to provide exceptional patient service at the Santa Rosa front desk. The role emphasizes greeting patients, registering them efficiently, and coordinating appointments with clinical staff. A strong patient-focused attitude and reliable teamwork are essential.

The candidate will manage paperwork, assist in updating the electronic health record, and perform general front-office tasks while upholding privacy and compliance standards.