Patient Experience Front Desk Specialist (Medical + 401k + PTO)

AllerVie Health; Daytona Beach (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental & vision

HSA contribution

Employer-paid life insurance

401(k) with employer match

Generous PTO and paid holidays

Zusammenfassung

AllerVie Health in Daytona Beach, FL is seeking a Patient Experience Representative who will greet patients and keep the front office running smoothly from check-in to check-out. Ideal candidates have at least 1 year of front office healthcare experience and are warm, detail-oriented communicators familiar with EMR, scheduling, and payments.

Join a team that values service, with medical, dental & vision benefits, employer HSA contribution, 401(k) with employer match, generous PTO and paid

Qualifikationen

• 1+ year of front office healthcare experience preferred
• Warm, empathetic communicator with a customer-first mindset
• Strong attention to detail in data entry and documentation
• Comfortable with EMR, scheduling, and payment systems (or eager to learn)
• Ability to stay calm and organized in a busy front office

Aufgaben

• Welcome every patient with a warm, professional greeting
• Run check-in and check-out accurately and efficiently, including verifying insurance and demographic information
• Manage the schedule: book, reschedule, and cancel appointments following clinic workflows
• Be the voice of the clinic: answer calls, respond to patient questions, and route calls to the right place
• Collect payments at time of service and talk through payment arrangements when needed
• Keep records current: file, scan, and update patient records
• Coordinate with clinical staff and providers to keep patient flow timely
• Keep the reception area clean, organized, and welcoming
• Protect patient privacy and follow HIPAA guidelines every day

Kenntnisse

Customer service

Empathetic communicator

Attention to detail

Data entry

Tools

EMR systems

Scheduling software

Payment processing

Jobbeschreibung

AllerVie Health in Daytona Beach, FL is seeking a Patient Experience Representative who will greet patients and keep the front office running smoothly from check-in to check-out. Ideal candidates have at least 1 year of front office healthcare experience and are warm, detail-oriented communicators familiar with EMR, scheduling, and payments.

Join a team that values service, with medical, dental & vision benefits, employer HSA contribution, 401(k) with employer match, generous PTO and paid