Patient Experience Front Desk Specialist (Medical)

Chesapeake Womens Care P A; Bestgate Terrace (MD); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Chesapeake Womens Care in Annapolis, MD seeks a professional full-time Medical Receptionist to create a positive first and last impression and ensure smooth operation. Hours are Monday–Friday, typically 6:45 am–5:00 pm, with daily tasks including patient check-ins, appointment scheduling, demographic entry, and payment processing.

Strong customer service experience is required to support a busy physician office and coordinate tests as directed by the physician, while handling phone calls and

Qualifications

• Customer service experience is a must.
• Greeting patients with a smile and professionalism.
• Ability to schedule and coordinate testing as directed by physicians.

Responsibilities

• Greeting our patients with a smile.
• Schedule appointments and assist with additional testing as directed by the physician.
• Enter patient demographics in the system.
• Collect co-pays, past balances, and payment plans.
• Reschedule appointments and answer phone calls as needed.
• Perform other office duties as assigned by the manager.

Skills

Customer service

Scheduling appointments

Phone etiquette

Job description

Chesapeake Womens Care in Annapolis, MD seeks a professional full-time Medical Receptionist to create a positive first and last impression and ensure smooth operation. Hours are Monday–Friday, typically 6:45 am–5:00 pm, with daily tasks including patient check-ins, appointment scheduling, demographic entry, and payment processing.

Strong customer service experience is required to support a busy physician office and coordinate tests as directed by the physician, while handling phone calls and