Patient Care Coordinator: Front Desk & Patient Experience

Specialty1 Partners; Annapolis (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision plan

Life insurance

Disability

401(k)

Identity theft protection

Legal services

Hospital/Accident/Critical Care

Paid Time Off

Job summary

Chesapeake Endodontics in Annapolis, MD is seeking a Patient Care Coordinator to manage front desk duties and ensure a welcoming patient experience. You will greet patients, maintain records, answer calls, sort emails, and keep the reception area tidy while supporting additional office tasks as needed.

The ideal candidate has 1-2 years of front desk experience, strong communication and a patient‑focused, collaborative mindset. This is a full‑time, on‑site role with competitive benefits.

Qualifications

• 1-2 years of proven experience as front desk representative or relevant position.
• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Desires to help patients.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting or messaging.
• Check, sort and forward emails.
• Keep front desk tidy and presentable with necessary materials.
• Assist with other office responsibilities as needed.

Skills

Front desk experience

Communication skills

Organizational skills

Problem-solving

Multitasking

Education

High school diploma

Tools

Fax machine

Printer

Job description

Chesapeake Endodontics in Annapolis, MD is seeking a Patient Care Coordinator to manage front desk duties and ensure a welcoming patient experience. You will greet patients, maintain records, answer calls, sort emails, and keep the reception area tidy while supporting additional office tasks as needed.

The ideal candidate has 1-2 years of front desk experience, strong communication and a patient‑focused, collaborative mindset. This is a full‑time, on‑site role with competitive benefits.