Patient Care Receptionist — Front Desk & Scheduling Hero

LifeStance Health; Annapolis (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist to manage front office activities at our Annapolis practice. You will ensure quality service for in-person and remote patients and clinicians, handling check-ins, scheduling, payments, and portal support.

Starting at $22.00/hour with potential quarterly bonus, this full-time role requires strong communication and organizational skills, with a focus on patient experience and operational excellence in a healthcare setting.

Qualifications

• Ability to multitask and prioritize duties.
• Strong written and verbal communication.
• Proficient in Microsoft Office & EMRs.
• HIPAA compliance and confidentiality.

Responsibilities

• Create a positive work environment and support clinician engagement.
• Prepare patient paperwork and maintain accurate demographics.
• Greet/check-in/check-out patients and handle front desk duties.
• Handle patient inquiries via phone, email, or portal.
• Collect co-pays and verify insurance eligibility.

Skills

Multitasking

Communication

Teamwork

HIPAA compliance

Customer service

Education

High School or equivalent

1+ years healthcare ops exp (preferred)

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Medical Office Receptionist to manage front office activities at our Annapolis practice. You will ensure quality service for in-person and remote patients and clinicians, handling check-ins, scheduling, payments, and portal support.

Starting at $22.00/hour with potential quarterly bonus, this full-time role requires strong communication and organizational skills, with a focus on patient experience and operational excellence in a healthcare setting.