Patient Experience Front Desk Specialist

Foot and Ankle Specialists of the Mid-Atlantic; Venice (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan

Employee Discount Program

Paid Time Off

Job summary

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team in Florida. You will be the first point of contact, creating a positive patient experience while supporting daily office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, and maintaining records. Strong customer service, organization, and HIPAA compliance are essential.

Qualifications

• High school diploma or GED required.
• Experience providing administrative support in a medical setting preferred.
• Familiar with health insurance processes, such as pre-authorization and verification.

Responsibilities

• Greet patients and handle inquiries with courtesy.
• Answer phones, provide information, transfer calls, and take messages.
• Schedule appointments and manage provider calendars.
• Register patients and update demographics and billing details.
• Maintain patient records via data entry, faxing, and scanning.

Skills

Customer service

Interpersonal communication

Multitasking

Problem solving

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

US Foot & Ankle Specialists is seeking a friendly Medical Front Desk Receptionist to join our busy healthcare team in Florida. You will be the first point of contact, creating a positive patient experience while supporting daily office operations.

Responsibilities include greeting patients, answering calls, scheduling, registering patients, and maintaining records. Strong customer service, organization, and HIPAA compliance are essential.