Patient Experience Front Desk Specialist

Wellstar Health System; United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Wellstar Health System in the United States seeks a Front Office Specialist to deliver exceptional patient service, greet patients, register for check-in/out, answer calls, schedule appointments, and handle cash in a fast-paced clinic environment.

The role supports practice operations and patient experience using the EHR system, balancing duties, coordinating with clinical staff, and assisting with admin tasks as needed.

Qualifications

• 2 years of front office admin experience in a physician practice or healthcare setting.
• Customer service experience preferred.
• Ability to multi-task and collaborate with clinical staff.

Responsibilities

• Greet patients and guests; register for check-in/check-out and schedule appointments.
• Process payments, collect co-pays, and ensure accurate cash handling.
• Support daily clinic operations and coordinate with providers and staff.

Skills

Customer service

Multi-tasking

Communication

EHR experience

Education

High School Diploma / GED

Job description

Wellstar Health System in the United States seeks a Front Office Specialist to deliver exceptional patient service, greet patients, register for check-in/out, answer calls, schedule appointments, and handle cash in a fast-paced clinic environment.

The role supports practice operations and patient experience using the EHR system, balancing duties, coordinating with clinical staff, and assisting with admin tasks as needed.