Pulmonology Patient Services Rep — Front Desk & Scheduling

Community Health Systems; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Health Systems in Tucson, AZ is hiring a Patient Services Representative for the Northwest Campus to provide front desk and administrative support, ensuring a smooth patient experience.

You will handle patient registration, insurance verification, scheduling, and time-of-service collections while adhering to HIPAA and clinic policies.

This role emphasizes teamwork, communication, and accuracy in EMR entries and daily reconciliations, with opportunities to grow within the network.

Qualifications

• 0-1 years of experience in a clinic or medical office required
• Associate degree preferred
• Experience in patient services, billing, or front desk operations preferred

Responsibilities

• Registers patients in the clinic EMR with complete information
• Checks patients in and out, collecting copays and balances
• Verifies demographics and insurance eligibility; scans insurance cards
• Schedules and manages patient appointments; documents changes
• Assists with charge entry at checkout and daily close of encounters
• Responds to patient inquiries in a timely, professional manner
• Monitors waiting areas to ensure satisfaction and timely service
• Conducts daily walk-throughs and reports maintenance or safety concerns
• Provides general administrative support to clinic staff
• Performs other duties as assigned and maintains reliable attendance

Skills

EMR proficiency

Microsoft Office

Strong communication

Interpersonal skills

Attention to detail

HIPAA knowledge

Cash handling

Problem-solving

Education

Associate Degree in Healthcare Administration, Business, or related field

Tools

EMR systems

Microsoft Office Suite

Job description

Community Health Systems in Tucson, AZ is hiring a Patient Services Representative for the Northwest Campus to provide front desk and administrative support, ensuring a smooth patient experience.

You will handle patient registration, insurance verification, scheduling, and time-of-service collections while adhering to HIPAA and clinic policies.

This role emphasizes teamwork, communication, and accuracy in EMR entries and daily reconciliations, with opportunities to grow within the network.