Patient Experience Front Desk Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health/Dental/Vision after day one

401k with employer match

Paid PTO for volunteering

Paid parental leave

Competitive salary

Future career growth

Job summary

Mercy is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. You will manage front desk operations and workflows to keep the patient experience positive and seamless.

The role requires a high school diploma or equivalent, and one year of medical office experience is preferred. New hires must attend Clinic Core Front Desk Training through Clinical Education.

Qualifications

• High school diploma or equivalent required.
• One year of medical office experience preferred.
• Attends Clinic Core Front Desk Training for new hires.

Responsibilities

• Manage front desk operations and patient check-in processes.
• Ensure a positive and seamless patient experience.

Skills

Customer service

Front desk experience

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. You will manage front desk operations and workflows to keep the patient experience positive and seamless.

The role requires a high school diploma or equivalent, and one year of medical office experience is preferred. New hires must attend Clinic Core Front Desk Training through Clinical Education.