Patient Experience Front Desk Specialist

Summit Health Management; Paramus (NJ); Hybrid; USD 21,000 - 30,000; Full time

Job summary

CityMD in Paramus, NJ is seeking a Medical Receptionist to warmly greet patients and coordinate intake with the care team. You will register patients, enter data, and assist with paperwork to ensure a smooth visit.

The role requires excellent communication, a bilingual ability, and strong computer skills. This fast-paced position offers training, a supportive team, and opportunities for growth in a patient-focused setting.

Qualifications

• High School Diploma or GED required.
• Experience in high-volume service environments preferred.
• Excellent verbal and written communication skills.
• Ability to type at least 55 wpm.
• Flexible and adaptable to evolving environment.

Responsibilities

• Greet and welcome patients arriving at the front desk.
• Register patients and coordinate intake with the care team.
• Accurately enter and update patient information in the system.
• Assist patients with paperwork as needed.
• Scan, update, and file medical records.
• Answer phone calls and respond to inquiries promptly.
• Process insurance information and verify eligibility.
• Handle co-pays and cash transactions accurately.

Skills

Bilingual

Customer service

Communication

Typing 55 wpm

Team player

Education

High School Diploma or GED

Tools

Computer Proficiency

Job description

CityMD in Paramus, NJ is seeking a Medical Receptionist to warmly greet patients and coordinate intake with the care team. You will register patients, enter data, and assist with paperwork to ensure a smooth visit.

The role requires excellent communication, a bilingual ability, and strong computer skills. This fast-paced position offers training, a supportive team, and opportunities for growth in a patient-focused setting.