Dental Front Office: Guest Experience Lead

DECA Dental Group; Saint Cloud (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to greet guests, schedule appointments, explain financials, and support the dental team. You’ll be the first impression and help ensure a welcoming, organized office environment, delivering outstanding customer service every day.

Training and growth opportunities are available as part of a fast-growing, clinician-led practice. Join a culture where your smile truly matters and contribute to community health while enjoying benefits and a

Qualifications

• Welcomes guests with a warm, friendly first impression and serves as the main contact point.
• Delivers outstanding customer service and ensures guests have a positive experience.
• Handles appointment confirmations and adjusts schedules to keep operations smooth.
• Coordinates financial discussions and ensures clarity for guests.

Responsibilities

• Welcome guests and be the go-to contact with a warm, professional demeanor.
• Deliver outstanding customer service and ensure a positive guest experience.
• Efficiently manage appointment confirmations and scheduling changes.
• Coordinate financial discussions and ensure clarity for guests.

Skills

Customer service

Communication

Guest relations

Travel to DeNovo Offices

Education

High school diploma

Job description

Ideal Dental is seeking a Front Office Associate to greet guests, schedule appointments, explain financials, and support the dental team. You’ll be the first impression and help ensure a welcoming, organized office environment, delivering outstanding customer service every day.

Training and growth opportunities are available as part of a fast-growing, clinician-led practice. Join a culture where your smile truly matters and contribute to community health while enjoying benefits and a