Dental Front Desk & Guest Experience Specialist

Ideal Dental

Houston (TX)

On-site

USD 21,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

Paid Time Off (PTO)

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate in Houston to welcome patients, coordinate schedules, and support the dental team with exceptional service. You will be the first friendly face for guests and play a key role in maintaining an organized, inviting reception area.

Join a clinician-founded, growth-driven team that values patient-centered care and modern technology. The role offers opportunities to advance professionally, with comprehensive benefits including medical insurance and

Qualifications

Excellent communication and customer service skills
Professional appearance and welcoming demeanor
Strong guest focus and ability to create positive guest experiences
DeNovo Offices travel may be required

Responsibilities

Welcome guests with a warm, friendly first impression as their go-to point of contact
Deliver outstanding customer service and ensure each guest has a positive experience
Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
Coordinate financial agreements and ensure clarity for guests
Maintain a clear, organized, and inviting office environment for guests and team
Assist with other tasks as needed to support the office and team