Patient Experience Front Desk Specialist

Wellstar Medical Group, LLC; Kennesaw (GA); Vor Ort; USD 35.000 - 52.000; Vollzeit

Zusammenfassung

Wellstar Medical Group, LLC in Georgia is seeking a Front Office Specialist to deliver exceptional patient service, register and check-in/out patients, and handle calls, scheduling, and cash management in a busy practice setting.

This role requires strong computer skills, familiarity with EHR systems, and knowledge of insurance filing; requires at least 2 years front office experience in healthcare. Join a team focused on patient experience and efficient operations.

Qualifikationen

• Computer skills essential.
• Medical terminology including CPT-4, ICD-9, HCPCS.
• Knowledge of insurance filing and requirements.

Aufgaben

• Greet patients and guests in person or on the telephone; identify self and practice.
• Register/schedule patients for appointments; verify insurance eligibility in the EHR.
• Collect co-pays and balances; adhere to cash handling policy.
• Check patients out; collect deductibles or self-pay balances; arrange follow-ups as needed.
• Coordinate with clinic for representatives, visitors, samples, and other requests.

Kenntnisse

Customer service

Multi-tasking

Computer skills

Ausbildung

High School Diploma / GED

Tools

Experion EHR

Insurance knowledge

Jobbeschreibung

Wellstar Medical Group, LLC in Georgia is seeking a Front Office Specialist to deliver exceptional patient service, register and check-in/out patients, and handle calls, scheduling, and cash management in a busy practice setting.

This role requires strong computer skills, familiarity with EHR systems, and knowledge of insurance filing; requires at least 2 years front office experience in healthcare. Join a team focused on patient experience and efficient operations.