Patient Services Front Desk Specialist

5000 Wellstar Medical Group, LLC; Austell (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service, register patients, schedule appointments, and support daily clinic operations. You will handle check-in/out, collect co-pays, manage cash, and coordinate with clinical staff.

Strong communication, basic medical terminology, and experience with an EHR are required; high school diploma or GED. Join a team focused on patient experience and financial accuracy in a busy healthcare

Qualifications

• High school diploma or GED is required.
• 1–2 years of administrative front office experience in a physician practice or health care setting preferred.
• Strong verbal and written communication skills.
• Knowledge of medical terminology and insurance filing is preferred.
• Computer skills are essential for daily tasks.

Responsibilities

• Greet patients and register them at check-in and check-out.
• Answer calls, schedule appointments, and manage non-clinical tasks in the EHR.
• Collect co-pays and determine balances; ensure accurate cash handling.
• Balance daily superbill reports and assist with revenue cycle processes.
• Coordinate with clinics for visitors, samples, and other requests.

Education

High School Diploma / GED

Tools

Experion EHR

Job description

Wellstar Health System in Georgia is seeking a Front Office Specialist to deliver exceptional patient service, register patients, schedule appointments, and support daily clinic operations. You will handle check-in/out, collect co-pays, manage cash, and coordinate with clinical staff.

Strong communication, basic medical terminology, and experience with an EHR are required; high school diploma or GED. Join a team focused on patient experience and financial accuracy in a busy healthcare