Healthcare Front Desk & Patient Experience Specialist

Wellstar Medical Group, LLC; Acworth (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

Wellstar Medical Group, LLC in Georgia seeks a Front Office Specialist to deliver exceptional patient service, greet and register patients, check in/out, answer calls, and schedule appointments. The role requires cash handling, collecting co-pays, verifying insurance, and supporting administrative tasks to help the practice run smoothly.

Minimum education is High School Diploma or GED, with around 2 years front-office healthcare experience; strong computer skills and basic medical terminology

Qualifications

• High School Diploma or GED required.
• 2 years front office experience in healthcare.
• Experience with patient cash handling and insurance verification preferred.
• Basic computer skills and familiarity with EHR systems.

Responsibilities

• Greet patients and register/check-in and checkout.
• Answer calls and schedule appointments using the EHR.
• Collect co-pays and balance daily cash; manage payments.
• Verify insurance eligibility and scan documents.
• Coordinate with clinical staff and manage administrative tasks.

Skills

Customer service

Computer skills

Medical terminology

Insurance knowledge

Education

High School Diploma / GED

Job description

Wellstar Medical Group, LLC in Georgia seeks a Front Office Specialist to deliver exceptional patient service, greet and register patients, check in/out, answer calls, and schedule appointments. The role requires cash handling, collecting co-pays, verifying insurance, and supporting administrative tasks to help the practice run smoothly.

Minimum education is High School Diploma or GED, with around 2 years front-office healthcare experience; strong computer skills and basic medical terminology