Patient Experience Front Desk Specialist

ScionHealth; Hartsville (SC); Sur place; USD 18 000 - 23 000; Plein temps

Résumé du poste

ScionHealth in Hartsville, SC is seeking a Clinic Receptionist to greet patients, verify demographic and insurance information, schedule appointments, and ensure accurate data entry while protecting patient privacy.

The role supports front-desk operations, handles payments, assists with paperwork, and coordinates with staff to maintain smooth patient flow. Experience with EMR systems and medical offices is preferred.

Qualifications

• High school diploma or equivalent; preferred.
• Experience in a medical office, physician practice, or hospital setting is preferred.
• Experience with EMR systems is preferred.

Responsabilités

• Greet and register patients, verify demographics and insurance information.
• Schedule patient appointments and manage the appointment calendar.
• Answer incoming calls, direct to departments, and take messages as needed.
• Collect patient payments, copays, and provide receipts.
• Assist patients with completing required paperwork and obtain signatures.
• Verify insurance benefits and obtain pre-authorization as required.
• Maintain confidentiality and HIPAA compliance.
• Manage patient flow in waiting area and communicate status to clinical staff.
• Keep reception area clean and organized.
• Perform general clerical duties including faxing, scanning, and data entry.

Connaissances

Excellent communication

Attention to detail

Multitasking

Confidentiality

Data entry

Lifting to 20 lbs

Formation

High School Diploma or equivalent

Outils

Microsoft Office Suite

EMR systems

Description du poste

ScionHealth in Hartsville, SC is seeking a Clinic Receptionist to greet patients, verify demographic and insurance information, schedule appointments, and ensure accurate data entry while protecting patient privacy.

The role supports front-desk operations, handles payments, assists with paperwork, and coordinates with staff to maintain smooth patient flow. Experience with EMR systems and medical offices is preferred.