Patient Experience Front Desk Specialist

CarolinaEast Health; New Bern (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

CarolinaEast Health System is seeking a Front Office Assistant to greet, instruct, direct, and schedule patients and visitors. This role serves as a liaison between patients and the medical support staff, ensuring smooth check-ins and communications.

GHR policies indicate full-time employees receive a robust benefits package. A friendly, patient-centered approach is essential to uphold CarolinaEast's standards of excellence in a busy medical office environment.

Qualifications

• High school graduate or equivalent.
• Two years of experience in a medical office preferred.
• Knowledgeable and efficient in the operation of computers and various types of office equipment.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Serves as liaison between patient and medical support staff.

Skills

Customer service

Office software

Education

High school graduate or equivalent

Two years of experience in a medical office

Tools

Computers and office equipment

Job description

CarolinaEast Health System is seeking a Front Office Assistant to greet, instruct, direct, and schedule patients and visitors. This role serves as a liaison between patients and the medical support staff, ensuring smooth check-ins and communications.

GHR policies indicate full-time employees receive a robust benefits package. A friendly, patient-centered approach is essential to uphold CarolinaEast's standards of excellence in a busy medical office environment.