Patient Experience Front Desk Specialist

Rush University Medical Center; Fremont (CA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mentorship program

Generous PTO

Medical plan

401(k) matching

Life & disability insurance

Descripción de la vacante

Rush University Medical Center in Fremont, CA is seeking a Patient Service Specialist to welcome patients at the front desk and manage scheduling, check-in/out, and insurance verifications. This full-time role offers weekday hours, on-site work, and opportunities to contribute to a positive patient experience.

You will greet patients, schedule appointments, collect co-pays, and coordinate with insurance providers and translation partners.

Formación

• High School Diploma or GED is required.
• Preferred: 1 year of Front Desk experience.
• Preferred: 1 year of Outpatient experience.

Responsabilidades

• Greet and register patients and provide information about their visit and next appointment.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys, insurers, translation services, market leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Conocimientos

Front desk experience

Outpatient experience

Educación

High School Diploma or GED

Descripción del empleo

Rush University Medical Center in Fremont, CA is seeking a Patient Service Specialist to welcome patients at the front desk and manage scheduling, check-in/out, and insurance verifications. This full-time role offers weekday hours, on-site work, and opportunities to contribute to a positive patient experience.

You will greet patients, schedule appointments, collect co-pays, and coordinate with insurance providers and translation partners.