Patient Service Coordinator - Front Desk & Scheduling

Rush University Medical Center; Sun City (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Mentorship & orientation programs

Generous PTO

Medical/Dental/Vision

401(k) retirement plan

Job summary

Rush University Medical Center in Sun City, AZ is seeking a Patient Service Specialist to ensure a smooth patient experience at the front desk. You will greet patients, register them, answer questions, and guide them through visits with a focus on outstanding service.

The role involves scheduling, handling co-pays, coordinating with insurers, and supporting the office staff. A full-time schedule with weekday hours is provided, with competitive hourly compensation based on experience.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of medical office experience.
• At least 1 year of front desk experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Education

High School Diploma or GED

1 Year Medical Office Experience

1 Year Front Desk Experience

Job description

Rush University Medical Center in Sun City, AZ is seeking a Patient Service Specialist to ensure a smooth patient experience at the front desk. You will greet patients, register them, answer questions, and guide them through visits with a focus on outstanding service.

The role involves scheduling, handling co-pays, coordinating with insurers, and supporting the office staff. A full-time schedule with weekday hours is provided, with competitive hourly compensation based on experience.